Contact availability
Our operator is Dunedin Studio, based in Scotland, UK. Email thedunedinstudio@gmail.com for general, technical, accessibility, dictionary, privacy, business or legal inquiries.
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What we can help with
General questions, unusual dictionary words, incorrect or unexpected results, technical problems and accessibility barriers are all useful feedback. Business and legal inquiries can use the operator email above.
For a quick explanation of puzzle rules or the five dictionary choices, visit the homepage FAQ.
Preparing useful feedback
A helpful bug report can include:
- What you were trying to do and the selected solver mode.
- Your browser and device type.
- What happened and what you expected instead.
Do not send passwords, payment details, personal secrets or other sensitive information. Puzzle letters and your identity are not required to use the solver. If you choose to share a screenshot, remove personal information first.
Privacy and accessibility inquiries
Read the Privacy Policy for current data handling and applicable rights. Send privacy requests to thedunedinstudio@gmail.com, indicating the right or concern involved and enough information to identify the relevant correspondence. Do not send identity documents unless a necessary, secure verification process has been agreed.
For accessibility feedback, describe the page, task and any assistive technology you use. You do not need to share medical information. No response-time or resolution guarantee has been established.
Keep exploring
Return to the solver, read the solver guides or check the Terms & Conditions. The solver and these supporting pages do not require an account.